NHS 111 Wales

NHS 111 Wales is a health advice and information service available 24 hours a day, every day.

For patient safety, all calls are recorded. Calls from landlines and mobiles cost 2p per minute, this will be in addition to the telephone providers access charge.

You can call 111 if you are feeling ill and are unsure what to do, or for health information on a wide range of conditions, treatments, and local health services. 

Call 111

NHS 111 Wales website.

Aneurin Bevan Dental Helpline 

If you are unable to find NHS dental services or need urgent dental care, call the Aneurin Bevan University Health Board Dental Helpline on 01633 744387. The helpline is open Monday to Friday between 9am & 4pm.

For dental advice during evenings, weekends and bank holidays, call 01633 744387.

There is an advice only service Monday to Friday between 6pm & 10pm and on weekends/bank holidays between 8am & 10pm.

A limited number of urgent dental appointments are available at weekends and bank holidays and are arranged via the helpline.

Wales Eye Care Service

Eye Health Examination Wales - including urgent eye care, please click the link below

Wales Eye Care Service

Minor Injuries

For any injury that might need stitching/glue or involves a broken bone, you should attend the local minor injuries unit at:

Minor Injury Units

Out of Hours & Urgent Problems

In a life-threatening emergency such as sudden severe chest pain, severe breathlessness, loss of power in a limb, loss of consciousness, or severe bleeding dial 999.

Also, in the event of poisoning or overdose then attend the local A&E department

Dental Issues 

Call NHS 111

If you are having problems with your teeth or gums/dental pain, contact your regular dentist during normal opening hours.

If you don’t have a regular dentist and need urgent treatment, phone the emergency dental team on the numbers below:

If tooth or gum pain develops, contact your own dentist as they can provide emergency treatment.

If you do not see a dentist on a regular basis or you develop a problem outside of normal working hours, ring 111 where you will be triaged over the phone by a dental nurse who will advise you on the best course of treatment and if necessary they will help you make an appointment with your nearest emergency dentist. 

If you receive urgent dental treatment the charge will be £14.30 unless you are exempt from paying NHS charges. If you do not have to pay for treatment, you will be asked to provide evidence of this when you attend the appointment.

Toothache on its own (for example, toothache with no other accompanying symptoms or signs) is not a dental emergency.  Patients with toothache should not attend an Emergency Department. The following are classed as emergency:

  • Bleeding from recent surgical site that will not stop, for example after tooth extraction
  • Increased swelling that is causing difficulty with breathing and/or swallowing
  • Damage to teeth or jaws as a result of an accident